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Help and support

Practical guides for your account, church responsibilities and community.

Getting started with your account

1. Create a personal account and verify your email or telephone. If delivery is unavailable, contact support; verification is never assumed. 2. Open My Churches, choose a verified church and submit yo

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Church manager guide

Choose Church Manager for the correct church. Review Membership requests individually or select several requests for one bulk decision. A foreign church ID rejects the whole bulk action. Manage membe

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Giving expenses and reconciliation

A pledge or declaration is not a received payment. Finance staff verify received contributions before a unique receipt is issued. Reconciliation is recorded separately; reversal retains the original r

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Fellowships messages and safeguarding

Create an open or invitation fellowship, or use an authorized church workspace for a church-only fellowship or committee. Leaders review requests, manage meetings and tasks, transfer leadership and mo

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Platform administrator operations

Use Platform Administrator only for platform work. Verify churches with evidence; classify real, pending, demo or suspected records without deleting linked data. Appoint scoped staff only after identi

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